My flight to London got cancelled, so the airways booked a ticket for me in the next available flight in business class. On board, the crew gave business class passengers fast track invitation for the security check in London.
After landing in London, business class passengers were first let off. Everyone since they had (including me) fast track invitation went to the fast track counter. At the time we went, crowd was reasonably less at the security check. There were about 20 people in the regular queue, and since all the business class passengers took fast track counter, there would be about 30 - 40 people in the fast track queue.
After observation, found out there were only 3 dedicated counters for fast track but over 10 counters available for the regular queue. Those who were present already in the regular queue, and those who came after us and joined the regular queue, all completed their security check, and our queue was moving very slowly. I just looked around, everyone's reactions in the fast track queue were visibly frustrated.
Another incident, back in India, went to temple with Janaki and my father. It was heavily crowded that day, so we thought of taking the special entrance queue. Then my father told free dharshan queue is moving quicker today than the special entrance queue. Also in free dharshan, it would be a moving queue since people would be rushed to move immediately by the representatives, but in the special entrance queue since people have paid, they might stand in for an extra minute (common human tendency). So we followed the free entrance queue, and to my surprise, we had dharshan reasonably quicker in the free entrance queue as it moved very quickly.
Fast track will be helpful at many times, but realised fast track is not always fast track.
After landing in London, business class passengers were first let off. Everyone since they had (including me) fast track invitation went to the fast track counter. At the time we went, crowd was reasonably less at the security check. There were about 20 people in the regular queue, and since all the business class passengers took fast track counter, there would be about 30 - 40 people in the fast track queue.
After observation, found out there were only 3 dedicated counters for fast track but over 10 counters available for the regular queue. Those who were present already in the regular queue, and those who came after us and joined the regular queue, all completed their security check, and our queue was moving very slowly. I just looked around, everyone's reactions in the fast track queue were visibly frustrated.
Another incident, back in India, went to temple with Janaki and my father. It was heavily crowded that day, so we thought of taking the special entrance queue. Then my father told free dharshan queue is moving quicker today than the special entrance queue. Also in free dharshan, it would be a moving queue since people would be rushed to move immediately by the representatives, but in the special entrance queue since people have paid, they might stand in for an extra minute (common human tendency). So we followed the free entrance queue, and to my surprise, we had dharshan reasonably quicker in the free entrance queue as it moved very quickly.
Fast track will be helpful at many times, but realised fast track is not always fast track.
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